Extended Heat Pump Warranty Program
There are two extended heat pump warranty programs that are avaiable to anyone in the JC Williams, LLC service area.
The Gold program is a direct extension of the manufacturers warranty. It will cover full parts and labor for manufacturing defects up to $1,200. It does not cover damage from lightening strikes, flooding, falling trees/limbs, rodents, improper use, improper winterization, installation or poor water chemistry. The cost of this program is $15 a month.
The Platinum program covers everything except breeched heat exchangers. This program is $30 a month. In the case of a breeched heat exchanger, a new unit can be purchase with a 10% disount.
This extended warranty is available on any heat pumps that have a spring inspection completed and up to 9 years old. After 10 years the heat pump will no longer be eligaible for this extension.
Proof of purchase may be required if serial and model numbers are not availble to verify age of unit. Upon approval, an invoice will be generater through quickbooks and an automatice payment will need to be scheudled. Warranties are non transferable and if a payment is not made then another inspection will need to be completed in order to re-enter the program.
Spring Inspections are not included in the Extended Warranty and are a seperate service.